- 目錄
崗位職責(zé)是什么
研發(fā)支持崗位是企業(yè)研發(fā)團(tuán)隊(duì)中的關(guān)鍵角色，主要負(fù)責(zé)協(xié)調(diào)資源、解決技術(shù)問(wèn)題，確保研發(fā)項(xiàng)目的順利進(jìn)行。
崗位職責(zé)要求
1. 具備扎實(shí)的技術(shù)背景，熟悉至少一種主流編程語(yǔ)言和相關(guān)開(kāi)發(fā)工具。
2. 對(duì)項(xiàng)目管理有深入理解，能有效跟蹤項(xiàng)目進(jìn)度，及時(shí)發(fā)現(xiàn)并解決問(wèn)題。
3. 具備優(yōu)秀的溝通能力，能夠與各部門(mén)協(xié)作，協(xié)調(diào)資源，推動(dòng)項(xiàng)目實(shí)施。
4. 有良好的問(wèn)題解決能力，能在復(fù)雜的技術(shù)環(huán)境中找到解決方案。
5. 注重細(xì)節(jié)，有強(qiáng)烈的責(zé)任心和團(tuán)隊(duì)合作精神。
崗位職責(zé)描述
研發(fā)支持專員在日常工作中扮演著橋梁和紐帶的角色，他們既要理解研發(fā)團(tuán)隊(duì)的需求，又要理解業(yè)務(wù)部門(mén)的目標(biāo)。他們需要深入理解項(xiàng)目的技術(shù)需求，協(xié)助研發(fā)人員克服技術(shù)難題，同時(shí)還要確保項(xiàng)目的進(jìn)度符合整體業(yè)務(wù)戰(zhàn)略。
有哪些內(nèi)容
1. 技術(shù)支持：為研發(fā)團(tuán)隊(duì)提供必要的技術(shù)支持，包括代碼審查、性能優(yōu)化、故障排查等。
2. 項(xiàng)目協(xié)調(diào)：參與項(xiàng)目計(jì)劃制定，跟蹤項(xiàng)目進(jìn)度，確保各階段目標(biāo)的達(dá)成。
3. 內(nèi)部溝通：與產(chǎn)品經(jīng)理、項(xiàng)目經(jīng)理、測(cè)試團(tuán)隊(duì)等保持緊密溝通，確保信息的準(zhǔn)確傳遞。
4. 資源調(diào)配：根據(jù)項(xiàng)目需求，協(xié)調(diào)硬件、軟件等資源，確保研發(fā)環(huán)境的穩(wěn)定運(yùn)行。
5. 文檔管理：維護(hù)項(xiàng)目文檔，包括需求文檔、設(shè)計(jì)文檔和技術(shù)規(guī)范，確保文檔的完整性和準(zhǔn)確性。
6. 培訓(xùn)與發(fā)展：組織內(nèi)部技術(shù)分享，提升團(tuán)隊(duì)技術(shù)水平，促進(jìn)知識(shí)的傳承與更新。
7. 問(wèn)題解決：遇到技術(shù)瓶頸或突發(fā)問(wèn)題時(shí)，快速響應(yīng)，尋找解決方案，減少項(xiàng)目延誤。
8. 流程優(yōu)化：持續(xù)改進(jìn)研發(fā)流程，提高團(tuán)隊(duì)效率，降低開(kāi)發(fā)風(fēng)險(xiǎn)。
研發(fā)支持崗位的工作內(nèi)容涵蓋了從項(xiàng)目啟動(dòng)到交付的全過(guò)程，要求專員具備全面的技術(shù)知識(shí)和卓越的協(xié)調(diào)能力。他們通過(guò)高效的支持和服務(wù)，確保研發(fā)團(tuán)隊(duì)能夠?qū)Ｗ⒂趧?chuàng)新，推動(dòng)企業(yè)的技術(shù)發(fā)展。
研發(fā)支持崗位職責(zé)范文
第1篇 研發(fā)支持工程師崗位職責(zé)
研發(fā)技術(shù)支持工程師 桑尼能源 杭州桑尼能源科技股份有限公司,桑尼能源,桑尼 任職資格:
1.從事過(guò)逆變器軟件或硬件2年以上研發(fā)經(jīng)驗(yàn);
2.本科以上學(xué)歷,能適應(yīng)國(guó)外出差;
3.英語(yǔ)口語(yǔ)良好。
崗位職責(zé):
根據(jù)客戶技術(shù)要求,做出解決方案,對(duì)逆變器做出軟、硬件調(diào)整和修改。
第2篇 研發(fā)支持經(jīng)理崗位職責(zé)
凱斯 幼兒教育研發(fā)支持經(jīng)理 凱斯國(guó)際 凱斯國(guó)際教育咨詢(北京)有限公司,凱斯國(guó)際,凱斯 職責(zé)描述:
- 與美國(guó)總部的教研及運(yùn)營(yíng)部門(mén)保持溝通,進(jìn)行kids ‘r’ kids幼兒園課程體系的本地化以及本地課程的開(kāi)發(fā)。課程包括幼兒園各年齡段的核心課程、輔助課程以及夏令營(yíng)課程。
- 負(fù)責(zé)kids ‘r’ kids幼兒園運(yùn)營(yíng)體系標(biāo)準(zhǔn)化文檔的研發(fā)。包括各類(lèi)手冊(cè)、表格、流程、標(biāo)識(shí)的開(kāi)發(fā)、更新和維護(hù)。
- 負(fù)責(zé)kids ‘r’ kids標(biāo)準(zhǔn)化培訓(xùn)體系的維護(hù)和更新,進(jìn)行標(biāo)準(zhǔn)化培訓(xùn)課程包的研發(fā)和維護(hù)。
- 執(zhí)行每年兩次的幼兒園督導(dǎo)檢查,根據(jù)第一次檢查的結(jié)果,進(jìn)行必要的跟蹤回訪,對(duì)所有檢查、督導(dǎo)、信件溝通等相關(guān)文件進(jìn)行整理和歸檔。
- 為全國(guó)各地的kids ‘r’ kids幼兒園提供教育教學(xué)、運(yùn)營(yíng)標(biāo)準(zhǔn)和衛(wèi)生安全等方面的培訓(xùn),包括現(xiàn)場(chǎng)、遠(yuǎn)程錄播和直播等形式的培訓(xùn)和指導(dǎo)。
- 作為新建幼兒園籌建團(tuán)隊(duì)的主要參與者,協(xié)助進(jìn)行幼兒園的籌備并提供教學(xué)及質(zhì)量控制標(biāo)準(zhǔn)方面的培訓(xùn),并對(duì)新幼兒園進(jìn)行開(kāi)園初期的現(xiàn)場(chǎng)支持。
- 完成公司管理團(tuán)隊(duì)提前或臨時(shí)安排的相關(guān)事務(wù)
任職要求:
- 碩士及以上學(xué)歷,幼兒教育專業(yè)者優(yōu)先
- 有優(yōu)秀的英語(yǔ)口語(yǔ)和書(shū)面表達(dá)能力,有海外學(xué)習(xí)和工作經(jīng)歷者優(yōu)先
- 三年以上幼兒園教育相關(guān)工作經(jīng)驗(yàn)
- 對(duì)幼兒教育事業(yè)充滿熱情,對(duì)孩子充滿愛(ài)
- 了解國(guó)家和地方在幼兒教育方面的相關(guān)規(guī)定、標(biāo)準(zhǔn)和要求
- 極強(qiáng)的服務(wù)意識(shí)、團(tuán)隊(duì)合作意識(shí)、學(xué)習(xí)能力、人際溝通能力、執(zhí)行力,高度的責(zé)任感,細(xì)致的工作風(fēng)格
第3篇 研發(fā)支持工程師崗位職責(zé)任職要求
研發(fā)支持工程師崗位職責(zé)
崗位職責(zé):
1. 熟悉光伏逆變器產(chǎn)品的原理，性能，協(xié)助銷(xiāo)售人員溝通確認(rèn)客戶的技術(shù)需求，技術(shù)相關(guān)的問(wèn)題的應(yīng)答和澄清;
2. 根據(jù)客戶技術(shù)要求，作出解決方案，對(duì)逆變器&儲(chǔ)能系統(tǒng)作出軟硬件調(diào)整和修改;
3. 協(xié)助完成產(chǎn)品及銷(xiāo)售工作，為完成銷(xiāo)售目標(biāo)進(jìn)行相關(guān)的客戶關(guān)系協(xié)調(diào);
4. 給銷(xiāo)售人員、售前、售后人員提供深度技術(shù)支持和培訓(xùn);
5.對(duì)接研發(fā)，提出機(jī)型整改方案并跟蹤實(shí)施，給規(guī)劃產(chǎn)品戰(zhàn)略發(fā)展方向和制定產(chǎn)品的策略提供建議和改進(jìn)計(jì)劃;
6.上級(jí)安排的其他工作。
崗位要求:
1、電氣工程及其自動(dòng)化專業(yè)或電力電子專業(yè)，本科或以上學(xué)歷，2年以上逆變器研發(fā)經(jīng)驗(yàn);
2、了解并網(wǎng)逆變器或儲(chǔ)能逆變器基本拓?fù)湟约俺Ｓ每刂品椒?
3、了解通信電源或充電模塊基本拓?fù)湟约俺Ｓ每刂品椒?
4、了解電源系統(tǒng)emc/emi設(shè)計(jì);
5、熟練使用mathcad，altium designer等eda軟件;
6、熟悉電源系統(tǒng)的常用指標(biāo)，熟悉測(cè)試方法。
研發(fā)支持工程師崗位
第4篇 產(chǎn)品研發(fā)支持崗位職責(zé)
研發(fā)軟件產(chǎn)品部支持工程師 上海藝賽旗軟件股份有限公司 上海藝賽旗軟件股份有限公司,藝賽旗,藝賽旗 崗位職責(zé)
1. 負(fù)責(zé)支持技術(shù)部門(mén)完成關(guān)鍵項(xiàng)目
2. 協(xié)助研發(fā)做好相關(guān)的需求調(diào)研
3. 參與部分python研發(fā)工作
4. 參與公司重大項(xiàng)目的現(xiàn)場(chǎng)實(shí)施。
5. 做好對(duì)其他部門(mén)的二線支持
6. 對(duì)銷(xiāo)售和技術(shù)部門(mén)做好良好的產(chǎn)品支撐和溝通
任職要求
1. 大學(xué)本科以上學(xué)歷;
2. 計(jì)算機(jī)相關(guān)專業(yè)三年以上工作經(jīng)驗(yàn);
3. 了解python語(yǔ)言,有python使用或編程經(jīng)驗(yàn)優(yōu)先;
4. 有項(xiàng)目管理經(jīng)驗(yàn)優(yōu)先;
5. 有售前售后經(jīng)驗(yàn)優(yōu)先;
6. 具備良好的文檔撰寫(xiě)能力,熟悉ms-office、powerpoint、visio、project等工具軟件;
7. 具備解決問(wèn)題的能力,有志于研究工作優(yōu)先。
8. 有志于向產(chǎn)品經(jīng)理職業(yè)方向發(fā)展者優(yōu)先。
第5篇 研發(fā)支持經(jīng)理崗位職責(zé)研發(fā)支持經(jīng)理職責(zé)任職要求
研發(fā)支持經(jīng)理崗位職責(zé)
r&d manager/ 研發(fā)經(jīng)理/ 研發(fā)工程師/ 技術(shù)支持經(jīng)理 customer relationship management
? designs and implements solutions to deliver continuous improvement and issue resolution
? serves as a trusted and knowledgeable resource for technical change management
? be the key contact for technical issues， and where necessary， escalate an issue to the appropriate party/s
? master the key customer’s internal process and procedure for product change & approval， food safety and quality standard， complaint response etc and understand the key stakeholders from these key customers.
develop and maintain knowledge
? develop and maintain a deep understanding of the product technical functions/processes and business interfaces that support technical market servicing activities
? has a sound technical understanding of the product lifecycles for milk， soft serve， cream， cheese etc. and continuously develop a technical understanding of all product groups
? develop customer (internal and e_ternal) relationships / knowledge to assist in e_ecution of role
technical service and new product development
? lead day to day technical delivery of innovation projects
? review the master formula and the nip with the global innovation team， to be able to create the master formula in the future.
? to take initiative to drive the cost optimization
? study the consume insight， understand the consume needs， to identify the opportunities by collaboration with sales and marketing team.
? ensure appropriate processes and checks are in place to enable product to arrive in-market， consumer ready.
? identify and lead opportunities for continuous improvements to optimize the product and packaging costs
capability development
? strengthen team’s skill， knowledge and know-how to support the business growth
? technical training the sales and marketing team to develop appropriate product knowledge
? motivate the team members to generate the innovation ideas and take responsibilities， build a co-operative & interdependent environment with team to delivery more contribution to support the business growth
? continually follow the 3 years innovation roadmaps for the categories and ensure csa has the npd capability and technology to fill any technology gaps， including people ， projects or capital investment
? continuous improvement， to effective best practice npd process
requirement:
? relevant degree (in food technology， food science & engineering or dairy / chemical science)
? dairy or relevant major with 5+ years e_perience
? min 5-7 years proven technical e_perience gained in a food production environment
? min 3+ global qsr customer service e_perience
? technical service role for global qsr customer
? proven project management e_perience
? ability to set clear goals and measures of success and track performance accordingly
? computer literate， highly numerate and analytical.
? track record of delivering results
? e_cellent relationship and influencing skills.
? e_cellent written and verbal communication skills
? dairy & food ingredients， or fmcg industry e_perience
customer relationship management
? designs and implements solutions to deliver continuous improvement and issue resolution
? serves as a trusted and knowledgeable resource for technical change management
? be the key contact for technical issues， and where necessary， escalate an issue to the appropriate party/s
? master the key customer’s internal process and procedure for product change & approval， food safety and quality standard， complaint response etc and understand the key stakeholders from these key customers.
develop and maintain knowledge
? develop and maintain a deep understanding of the product technical functions/processes and business interfaces that support technical market servicing activities
? has a sound technical understanding of the product lifecycles for milk， soft serve， cream， cheese etc. and continuously develop a technical understanding of all product groups
? develop customer (internal and e_ternal) relationships / knowledge to assist in e_ecution of role
technical service and new product development
? lead day to day technical delivery of innovation projects
? review the master formula and the nip with the global innovation team， to be able to create the master formula in the future.
? to take initiative to drive the cost optimization
? study the consume insight， understand the consume needs， to identify the opportunities by collaboration with sales and marketing team.
? ensure appropriate processes and checks are in place to enable product to arrive in-market， consumer ready.
? identify and lead opportunities for continuous improvements to optimize the product and packaging costs
capability development
? strengthen team’s skill， knowledge and know-how to support the business growth
? technical training the sales and marketing team to develop appropriate product knowledge
? motivate the team members to generate the innovation ideas and take responsibilities， build a co-operative & interdependent environment with team to delivery more contribution to support the business growth
? continually follow the 3 years innovation roadmaps for the categories and ensure csa has the npd capability and technology to fill any technology gaps， including people ， projects or capital investment
? continuous improvement， to effective best practice npd process
requirement:
? relevant degree (in food technology， food science & engineering or dairy / chemical science)
? dairy or relevant major with 5+ years e_perience
? min 5-7 years proven technical e_perience gained in a food production environment
? min 3+ global qsr customer service e_perience
? technical service role for global qsr customer
? proven project management e_perience
? ability to set clear goals and measures of success and track performance accordingly
? computer literate， highly numerate and analytical.
? track record of delivering results
? e_cellent relationship and influencing skills.
? e_cellent written and verbal communication skills
? dairy & food ingredients， or fmcg industry e_perience
