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宴會銷售崗位職責(zé)

更新時間:2024-05-18 查看人數(shù):58

宴會銷售崗位職責(zé)

崗位職責(zé)是什么

宴會銷售是一個專注于策劃和銷售宴會服務(wù)的職位,主要負(fù)責(zé)吸引和維護客戶關(guān)系,為客戶提供一流的宴會解決方案,以實現(xiàn)酒店或餐飲業(yè)務(wù)的收入增長和客戶滿意度。

崗位職責(zé)要求

1. 深入理解宴會市場動態(tài),熟悉各類宴會活動的需求和趨勢。

2. 具備出色的溝通技巧,能夠有效傳達(dá)宴會服務(wù)的價值和特色。

3. 精通銷售策略和談判技巧,能夠在競爭激烈的市場環(huán)境中達(dá)成銷售目標(biāo)。

4. 能夠獨立管理宴會銷售活動,從最初的客戶接洽到后期的執(zhí)行跟進。

5. 有良好的組織能力和時間管理能力,確保宴會活動的順利進行。

6. 對客戶服務(wù)充滿熱情,致力于提供優(yōu)質(zhì)、個性化的宴會體驗。

7. 了解宴會成本結(jié)構(gòu),能有效地進行價格設(shè)定和利潤分析。

崗位職責(zé)描述

宴會銷售專員的工作主要包括與潛在客戶建立聯(lián)系,了解他們的需求和預(yù)算,提供定制的宴會建議。他們需要定期更新宴會菜單、場地布置和其他服務(wù)選項,以滿足不同客戶群體的需求。此外,他們還需與內(nèi)部團隊(如廚房、服務(wù)團隊和設(shè)施管理部門)緊密合作,確保宴會的順利實施。

有哪些內(nèi)容

1. 客戶開發(fā):尋找新的商業(yè)機會,通過電話、郵件或面對面交流,與潛在客戶建立聯(lián)系,推廣宴會服務(wù)。

2. 方案制定:根據(jù)客戶需求,設(shè)計宴會方案,包括場地布置、菜單選擇、音響設(shè)備等細(xì)節(jié)。

3. 銷售談判:與客戶進行價格和合同條款的協(xié)商,確保雙方達(dá)成共識。

4. 服務(wù)跟進:從預(yù)訂到宴會結(jié)束,全程跟蹤服務(wù),處理客戶的疑問和特殊要求。

5. 關(guān)系維護:保持與現(xiàn)有客戶的良好關(guān)系,定期進行回訪,獲取反饋,提升客戶滿意度。

6. 市場分析:研究市場趨勢,分析競爭對手,調(diào)整銷售策略以提高市場份額。

7. 團隊協(xié)作:與內(nèi)部團隊協(xié)調(diào),確保宴會的執(zhí)行符合預(yù)期,解決可能出現(xiàn)的問題。

8. 報告編制:定期提交銷售報告,分析業(yè)績,提出改進措施。

總結(jié)宴會銷售崗位,這是一個需要專業(yè)技能、人際交往能力和商業(yè)洞察力的角色,旨在通過高質(zhì)量的宴會服務(wù),推動業(yè)務(wù)增長,塑造品牌形象。

宴會銷售崗位職責(zé)范文

第1篇 宴會銷售總監(jiān)崗位職責(zé)

宴會銷售總監(jiān) scrutinize and approve all contracts prepared by the village/space sales team considering effective yield management

? set various village/space segment sales targets for all sales and drive performance of key accounts

? projects, completes and submits along with f&b head monthly rolling forecast of meetings, conferences, e_hibitions/events, retreats and space rental revenues

? assists to set up and administer the village/space sales incentive plan

? collaborate with events management team to ensure all vip groups and functions are e_ecuted achieving, if not e_ceeding the client’s e_pectations

? active participation of pre-conference/meeting beo meetings ensuring a successful transition of any group’s requirements

? conducts site inspections and food tastings with prospective and repeat customers, to ensure we understand the needs of the guests and e_ceed their e_pectations during their program

? maintains positive relationships with all guests and vendors.

? maintains account, contact, activity and business details within computer system according to hotel standards.

? ensures pre-delivery of guest services through effective coordination with other operative departments.

? prepares weekly, monthly, quarterly, and annual reports as required scrutinize and approve all contracts prepared by the village/space sales team considering effective yield management

? set various village/space segment sales targets for all sales and drive performance of key accounts

? projects, completes and submits along with f&b head monthly rolling forecast of meetings, conferences, e_hibitions/events, retreats and space rental revenues

? assists to set up and administer the village/space sales incentive plan

? collaborate with events management team to ensure all vip groups and functions are e_ecuted achieving, if not e_ceeding the client’s e_pectations

? active participation of pre-conference/meeting beo meetings ensuring a successful transition of any group’s requirements

? conducts site inspections and food tastings with prospective and repeat customers, to ensure we understand the needs of the guests and e_ceed their e_pectations during their program

? maintains positive relationships with all guests and vendors.

? maintains account, contact, activity and business details within computer system according to hotel standards.

? ensures pre-delivery of guest services through effective coordination with other operative departments.

? prepares weekly, monthly, quarterly, and annual reports as required

宴會銷售崗位職責(zé)

崗位職責(zé)是什么宴會銷售是一個專注于策劃和銷售宴會服務(wù)的職位,主要負(fù)責(zé)吸引和維護客戶關(guān)系,為客戶提供一流的宴會解決方案,以實現(xiàn)酒店或餐飲業(yè)務(wù)的收入增長和客戶滿意度。崗位
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