- 目錄
崗位職責(zé)是什么
銷(xiāo)售協(xié)調(diào)員是企業(yè)銷(xiāo)售團(tuán)隊(duì)中的關(guān)鍵角色，主要負(fù)責(zé)協(xié)助銷(xiāo)售經(jīng)理和銷(xiāo)售團(tuán)隊(duì)實(shí)現(xiàn)銷(xiāo)售目標(biāo)，通過(guò)協(xié)調(diào)內(nèi)部資源和外部客戶(hù)關(guān)系，確保銷(xiāo)售流程的順暢進(jìn)行。
崗位職責(zé)要求
1. 具備良好的溝通技巧，能夠有效地與客戶(hù)和內(nèi)部團(tuán)隊(duì)成員建立聯(lián)系。
2. 熟悉銷(xiāo)售流程和客戶(hù)服務(wù)標(biāo)準(zhǔn)，能夠準(zhǔn)確理解客戶(hù)需求并提供解決方案。
3. 具有較強(qiáng)的組織能力和細(xì)節(jié)關(guān)注度，能有效管理多任務(wù)并確保項(xiàng)目按時(shí)完成。
4. 必須具備基本的商業(yè)意識(shí)，理解市場(chǎng)動(dòng)態(tài)和競(jìng)爭(zhēng)對(duì)手情況。
5. 能夠使用crm系統(tǒng)和其他銷(xiāo)售支持工具，提高工作效率。
崗位職責(zé)描述
銷(xiāo)售協(xié)調(diào)員的工作日常包括但不限于：
1. 客戶(hù)關(guān)系管理：維護(hù)客戶(hù)數(shù)據(jù)庫(kù)，處理客戶(hù)咨詢(xún)，跟進(jìn)銷(xiāo)售線(xiàn)索，確?？蛻?hù)滿(mǎn)意度。
2. 銷(xiāo)售支持：協(xié)助銷(xiāo)售團(tuán)隊(duì)準(zhǔn)備報(bào)價(jià)、合同和其他銷(xiāo)售材料，參與銷(xiāo)售會(huì)議和談判。
3. 內(nèi)部協(xié)調(diào)：與產(chǎn)品部門(mén)、物流部門(mén)等協(xié)作，確保訂單準(zhǔn)確無(wú)誤地執(zhí)行。
4. 數(shù)據(jù)分析：收集和分析銷(xiāo)售數(shù)據(jù)，為銷(xiāo)售策略提供參考。
5. 市場(chǎng)信息收集：關(guān)注市場(chǎng)趨勢(shì)，提供競(jìng)爭(zhēng)對(duì)手分析，為銷(xiāo)售策略調(diào)整提供依據(jù)。
有哪些內(nèi)容
1. 日?？蛻?hù)聯(lián)絡(luò)：保持與客戶(hù)的定期溝通，解決他們的問(wèn)題和疑慮。
2. 銷(xiāo)售報(bào)告編制：匯總銷(xiāo)售業(yè)績(jī)，編寫(xiě)月度或季度銷(xiāo)售報(bào)告。
3. 事件管理：組織和參與銷(xiāo)售活動(dòng)，如產(chǎn)品展示、研討會(huì)和客戶(hù)會(huì)議。
4. 協(xié)調(diào)發(fā)貨與售后：與物流部門(mén)合作，確保產(chǎn)品及時(shí)、準(zhǔn)確地送達(dá)客戶(hù)，同時(shí)處理售后服務(wù)事宜。
5. 團(tuán)隊(duì)協(xié)作：作為銷(xiāo)售團(tuán)隊(duì)與公司其他部門(mén)的橋梁，促進(jìn)跨部門(mén)合作，優(yōu)化業(yè)務(wù)流程。
銷(xiāo)售協(xié)調(diào)員的工作要求其具備高度的專(zhuān)業(yè)素養(yǎng)和人際交往能力，通過(guò)高效協(xié)調(diào)和有力支持，推動(dòng)銷(xiāo)售目標(biāo)的達(dá)成，提升企業(yè)的市場(chǎng)競(jìng)爭(zhēng)力。
銷(xiāo)售協(xié)調(diào)員崗位職責(zé)范文
第1篇 銷(xiāo)售協(xié)調(diào)員崗位職責(zé)
branch sales coordinator 區(qū)域銷(xiāo)售協(xié)調(diào)員 中怡保險(xiǎn) 中怡保險(xiǎn)經(jīng)紀(jì)有限責(zé)任公司,aon-cofco,中怡保險(xiǎn),中怡 職責(zé)描述:
job responsibilities:
1. generate monthly sales reports and management reports as required
2. work closely with national sales coordinator and become e_pert user on aon connect system (oracle crm), be a go to person for colleagues, respond to queries as required
3. to make sure that the system kpis achieve targets
4. monitor the system usage quality including login frequency and proper use of opportunities (standard format of opportunity name, important documents uploaded, information updates), leads, case managements, team members on accounts and opportunities, sales activities and contacts
5. work with national sales coordinator to produce win of the month posting for internal and e_ternal usage
6. work with national sales coordinator in campaign management on system with respect to campaign/seminar lead management/follow-up
7. undertake local research on prospects / industry sectors as directed by the branch sales leader / sales team
8. work with national strategy & marketing team as well as local sales teams in organizing local marketing events
9. take and produce meeting minutes of sales meetings
10. produce ad hoc powerpoint presentations as required
11. other projects under the direction of sales management
任職要求:
job requirements:
1. bachelor degree holder
2. willingness to work towards a professional qualification in insurance
3. good communication skills
4. high level of it competency including major microsoft office applications
5. good presentation skills will be an advantage
6. quick learner and team player
7. good time management skills, ability to work to deadlines / work under pressure
8. some e_perience of project management / oracle crm would be useful
