- 目錄
崗位職責(zé)是什么
銷售協(xié)調(diào)員是企業(yè)銷售團(tuán)隊中的關(guān)鍵角色，主要負(fù)責(zé)協(xié)助銷售經(jīng)理和銷售團(tuán)隊實現(xiàn)銷售目標(biāo)，通過協(xié)調(diào)內(nèi)部資源和外部客戶關(guān)系，確保銷售流程的順暢進(jìn)行。
崗位職責(zé)要求
1. 具備良好的溝通技巧，能夠有效地與客戶和內(nèi)部團(tuán)隊成員建立聯(lián)系。
2. 熟悉銷售流程和客戶服務(wù)標(biāo)準(zhǔn)，能夠準(zhǔn)確理解客戶需求并提供解決方案。
3. 具有較強(qiáng)的組織能力和細(xì)節(jié)關(guān)注度，能有效管理多任務(wù)并確保項目按時完成。
4. 必須具備基本的商業(yè)意識，理解市場動態(tài)和競爭對手情況。
5. 能夠使用crm系統(tǒng)和其他銷售支持工具，提高工作效率。
崗位職責(zé)描述
銷售協(xié)調(diào)員的工作日常包括但不限于：
1. 客戶關(guān)系管理：維護(hù)客戶數(shù)據(jù)庫，處理客戶咨詢，跟進(jìn)銷售線索，確?？蛻魸M意度。
2. 銷售支持：協(xié)助銷售團(tuán)隊準(zhǔn)備報價、合同和其他銷售材料，參與銷售會議和談判。
3. 內(nèi)部協(xié)調(diào)：與產(chǎn)品部門、物流部門等協(xié)作，確保訂單準(zhǔn)確無誤地執(zhí)行。
4. 數(shù)據(jù)分析：收集和分析銷售數(shù)據(jù)，為銷售策略提供參考。
5. 市場信息收集：關(guān)注市場趨勢，提供競爭對手分析，為銷售策略調(diào)整提供依據(jù)。
有哪些內(nèi)容
1. 日常客戶聯(lián)絡(luò)：保持與客戶的定期溝通，解決他們的問題和疑慮。
2. 銷售報告編制：匯總銷售業(yè)績，編寫月度或季度銷售報告。
3. 事件管理：組織和參與銷售活動，如產(chǎn)品展示、研討會和客戶會議。
4. 協(xié)調(diào)發(fā)貨與售后：與物流部門合作，確保產(chǎn)品及時、準(zhǔn)確地送達(dá)客戶，同時處理售后服務(wù)事宜。
5. 團(tuán)隊協(xié)作：作為銷售團(tuán)隊與公司其他部門的橋梁，促進(jìn)跨部門合作，優(yōu)化業(yè)務(wù)流程。
銷售協(xié)調(diào)員的工作要求其具備高度的專業(yè)素養(yǎng)和人際交往能力，通過高效協(xié)調(diào)和有力支持，推動銷售目標(biāo)的達(dá)成，提升企業(yè)的市場競爭力。
銷售協(xié)調(diào)員崗位職責(zé)范文
第1篇 銷售協(xié)調(diào)員崗位職責(zé)
branch sales coordinator 區(qū)域銷售協(xié)調(diào)員 中怡保險 中怡保險經(jīng)紀(jì)有限責(zé)任公司,aon-cofco,中怡保險,中怡 職責(zé)描述:
job responsibilities:
1. generate monthly sales reports and management reports as required
2. work closely with national sales coordinator and become e_pert user on aon connect system (oracle crm), be a go to person for colleagues, respond to queries as required
3. to make sure that the system kpis achieve targets
4. monitor the system usage quality including login frequency and proper use of opportunities (standard format of opportunity name, important documents uploaded, information updates), leads, case managements, team members on accounts and opportunities, sales activities and contacts
5. work with national sales coordinator to produce win of the month posting for internal and e_ternal usage
6. work with national sales coordinator in campaign management on system with respect to campaign/seminar lead management/follow-up
7. undertake local research on prospects / industry sectors as directed by the branch sales leader / sales team
8. work with national strategy & marketing team as well as local sales teams in organizing local marketing events
9. take and produce meeting minutes of sales meetings
10. produce ad hoc powerpoint presentations as required
11. other projects under the direction of sales management
任職要求:
job requirements:
1. bachelor degree holder
2. willingness to work towards a professional qualification in insurance
3. good communication skills
4. high level of it competency including major microsoft office applications
5. good presentation skills will be an advantage
6. quick learner and team player
7. good time management skills, ability to work to deadlines / work under pressure
8. some e_perience of project management / oracle crm would be useful
