- 目錄
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第1篇 耐克直營(yíng)店管理-店長(zhǎng)/副店/主管/組長(zhǎng)崗位職責(zé)描述崗位要求
職位描述：
從打造出第一雙跑步鞋開始，耐克為全世界運(yùn)動(dòng)員提供靈感與創(chuàng)新科技的熱情從未熄滅，更燃出了一個(gè)跨足世界的運(yùn)動(dòng)王國(guó)。
耐克核心業(yè)務(wù)部門nike direct，涵蓋中國(guó)的260多家直營(yíng)店和電商平臺(tái)，其中包括：nike官網(wǎng)、天貓nike官方旗艦店、天貓jordan官方旗艦店、nike香港官網(wǎng)以及手機(jī)應(yīng)用snkrs。耐克零售團(tuán)隊(duì)通過(guò)洞察消費(fèi)者需求，以及不間斷的對(duì)話與，持續(xù)創(chuàng)造前所未有的消費(fèi)體驗(yàn)與感動(dòng)。
在耐克，你擁有的不僅是一份工作，是一股永不熄滅的創(chuàng)新激情，是一次別具意義、永生難忘的經(jīng)歷。
我們將和你一起挖掘潛力，打破邊界；
我們將和你一起擁抱多元，實(shí)現(xiàn)奇思妙想；
我們將和你一起激發(fā)創(chuàng)意靈感，點(diǎn)燃運(yùn)動(dòng)之魂。
賽道已經(jīng)準(zhǔn)備好了，只等你加入，與我們一同邁步向前！
耐克核心業(yè)務(wù)部門nike direct，誠(chéng)聘有思想、有能力、有夢(mèng)想、有潛力的你！
職位：店鋪經(jīng)理(head coach)
-人員管理工作—計(jì)劃團(tuán)隊(duì)日?；蚨唐谌蝿?wù)重點(diǎn)。管理員工及設(shè)置個(gè)人目標(biāo)。培訓(xùn)員工，支持個(gè)人發(fā)展，就員工崗位職責(zé)描述崗位要求、績(jī)效考核和表?yè)P(yáng)獎(jiǎng)勵(lì)等方面提出主要意見；
-負(fù)責(zé)單個(gè)小/中型店鋪的所有營(yíng)運(yùn)管理；
-管理員工、店鋪經(jīng)營(yíng)和店鋪環(huán)境，以便達(dá)到銷售、服務(wù)、組織、顧客滿意度和盈利目標(biāo)并且保持經(jīng)營(yíng)標(biāo)準(zhǔn)；
-管理店鋪的每日收入和薪資支出；
-管理員工、管理組或者部門經(jīng)理并且負(fù)責(zé)團(tuán)隊(duì)人員發(fā)展；
-負(fù)責(zé)店鋪團(tuán)隊(duì)有效溝通，獎(jiǎng)勵(lì)和表彰好的表現(xiàn)；
-與地區(qū)或者區(qū)域經(jīng)理以及公司損失預(yù)防部門一起處理店內(nèi)損失預(yù)防問(wèn)題；
-提供高檔消費(fèi)者體驗(yàn)和員工體驗(yàn)，實(shí)施/執(zhí)行全球和區(qū)域計(jì)劃，提升銷售業(yè)績(jī)。
- 要求：4年大學(xué)學(xué)歷以上，有至少4~7年直接相關(guān)工作經(jīng)驗(yàn)，1~3年以上管理經(jīng)驗(yàn)；能夠根據(jù)工作需要從事相應(yīng)的體力工作；能夠接受零售行業(yè)的靈活排班。
職位：助理店鋪經(jīng)理(assistant head coach)
- 人員管理工作--計(jì)劃團(tuán)隊(duì)日?；蚨唐谌蝿?wù)重點(diǎn)。管理員工及設(shè)置個(gè)人目標(biāo)。培訓(xùn)員工，支持個(gè)人發(fā)展，就員工崗位職責(zé)描述崗位要求、績(jī)效考核和表?yè)P(yáng)獎(jiǎng)勵(lì)等方面提出主要意見；
- 協(xié)助店鋪經(jīng)理，管理一個(gè)或者多個(gè)商店職責(zé)（銷售、推銷、經(jīng)營(yíng)、會(huì)計(jì)等）或者管理大型商店的特定銷售區(qū)/業(yè)務(wù)；
- 店鋪經(jīng)理不在時(shí)，履行所有店鋪管理職責(zé)；
- 直接監(jiān)督部門經(jīng)理、員工和/或顧客服務(wù)；
- 制定商店活動(dòng)的統(tǒng)計(jì)和敘述報(bào)告；
- 與產(chǎn)品部/視覺(jué)團(tuán)隊(duì)進(jìn)行交流，監(jiān)督店鋪現(xiàn)場(chǎng)陳列改善和維修；
- 協(xié)助店鋪經(jīng)理提供高檔消費(fèi)者體驗(yàn)和員工體驗(yàn)，實(shí)施/執(zhí)行全球和區(qū)域計(jì)劃，提升銷售業(yè)績(jī)。
- 要求：大專學(xué)歷以上，有至少4年零售工作經(jīng)驗(yàn)，一年以上管理經(jīng)驗(yàn)；能夠根據(jù)工作需要從事相應(yīng)的體力工作；能夠接受零售行業(yè)的靈活排班。
職位名稱：主管(coach)
-人員管理—計(jì)劃團(tuán)隊(duì)日?；蚨唐谌蝿?wù)重點(diǎn)。管理員工及設(shè)置個(gè)人目標(biāo)。培訓(xùn)員工，支持個(gè)人發(fā)展，就員工崗位職責(zé)描述崗位要求、績(jī)效考核和表?yè)P(yáng)獎(jiǎng)勵(lì)等方面提出主要意見；
-管理所轄的某些店鋪營(yíng)運(yùn)區(qū)域（庫(kù)存、產(chǎn)品部門和銷售服務(wù)等）的所有日?；顒?dòng)，包括銷售和服務(wù)、選擇和培養(yǎng)員工、產(chǎn)品、時(shí)間和營(yíng)運(yùn)管理；
-執(zhí)行和維護(hù)產(chǎn)品陳列和銷售區(qū)標(biāo)準(zhǔn)；
-溝通促銷活動(dòng)信息，確保每次促銷活動(dòng)的結(jié)果最大化；
-根據(jù)銷售和顧客反饋，識(shí)別商品問(wèn)題和機(jī)會(huì)；
-在指定區(qū)域內(nèi)監(jiān)督、培訓(xùn)和培養(yǎng)員工；
-協(xié)助店鋪經(jīng)理提供優(yōu)質(zhì)的消費(fèi)者體驗(yàn)和員工體驗(yàn)并且實(shí)施/執(zhí)行全球和區(qū)域計(jì)劃，推動(dòng)經(jīng)營(yíng)成果發(fā)展。
- 要求：大學(xué)學(xué)歷并且具有至少2～3年直接相關(guān)工作經(jīng)驗(yàn)；3年零售經(jīng)驗(yàn)、1年領(lǐng)導(dǎo)或者主管經(jīng)驗(yàn)；能夠根據(jù)工作需要從事相應(yīng)的體力工作；能夠接受零售行業(yè)的靈活排班。
職位名稱：組長(zhǎng)(lead athlete)
- 人員管理 — 協(xié)調(diào)團(tuán)隊(duì)及工作配合。支持團(tuán)隊(duì)及個(gè)體員工發(fā)展；
-就員工崗位職責(zé)描述崗位要求、紀(jì)律行為、績(jī)效考核和表?yè)P(yáng)獎(jiǎng)勵(lì)等方面提供建議和意見。培訓(xùn)和指導(dǎo)初級(jí)員工；
- 運(yùn)用高級(jí)顧客服務(wù)技能、銷售技術(shù)和產(chǎn)品知識(shí)，為顧客提供正確產(chǎn)品并且?guī)?dòng)銷售；
- 通過(guò)提供高級(jí)別服務(wù)和在銷售過(guò)程中融入品牌故事，建立顧客和耐克品牌之間的聯(lián)系；
- 除處理復(fù)雜交易及顧客服務(wù)情況之外，還要掌握所有相關(guān)部門的營(yíng)運(yùn)并且能夠執(zhí)行運(yùn)動(dòng)員的各項(xiàng)職責(zé)；
- 擔(dān)任一個(gè)或者多個(gè)方面或者職責(zé)（庫(kù)存、收銀、銷售）的專家。持續(xù)學(xué)習(xí)和接受培訓(xùn)，以便進(jìn)一步提升專業(yè)知識(shí)；
- 協(xié)助經(jīng)理為員工實(shí)施正式上崗培訓(xùn)和各項(xiàng)工作培訓(xùn)；
- 主動(dòng)提供顧客服務(wù)協(xié)助預(yù)防損失工作。對(duì)入店行竊或者內(nèi)部偷竊事件保持警惕并且向主管報(bào)告可疑活動(dòng)；
- 協(xié)助主管協(xié)調(diào)其他員工的工作?？梢該?dān)任鑰匙管理人的職責(zé)。
- 要求：高中或者同等學(xué)歷以上并且具有至少4年相關(guān)工作經(jīng)驗(yàn)；能夠根據(jù)工作需要從事相應(yīng)的體力工作；能夠接受零售行業(yè)的靈活排班。
第2篇 主管安全副指揮長(zhǎng)安全生產(chǎn)崗位職責(zé)
一、分管指揮部的安全生產(chǎn)工作，履行指揮長(zhǎng)委托的相應(yīng)職責(zé)；
二、組織制定實(shí)施指揮部的年度安全工作規(guī)劃，組織安全生產(chǎn)方案的審定；
三、組織較大事故的調(diào)查處理，參與重大事故的調(diào)查處理；
四、組織每月的安全大檢查及月例會(huì)；
五、履行環(huán)境與職業(yè)健康安全管理體系中相關(guān)職責(zé)；
六、協(xié)調(diào)與地方、業(yè)主、對(duì)口部門的安全工作。
第3篇 主管安全生產(chǎn)副經(jīng)理崗位職責(zé)內(nèi)容
1、依據(jù)項(xiàng)目特點(diǎn)組織制定本項(xiàng)目安全生產(chǎn)責(zé)任制,安全生產(chǎn)規(guī)章制度和操作規(guī)程,并組織實(shí)施;
2、組織制定本項(xiàng)目安全生產(chǎn)工作計(jì)劃,確定工作目標(biāo);
3、組織制定本項(xiàng)目安全生產(chǎn)教育培訓(xùn)及宣傳計(jì)劃并督促落實(shí),保證特殊工種持證上崗;
4、組織制定本項(xiàng)目的生產(chǎn)事故應(yīng)急救援預(yù)案,并組織有關(guān)人員進(jìn)行應(yīng)急預(yù)案演練;
5、督促檢查本項(xiàng)目的安全生產(chǎn)工作,及時(shí)清除生產(chǎn)安全事故隱患;
6、負(fù)責(zé)組織召開本項(xiàng)目安全生產(chǎn)會(huì)議;
7、及時(shí)如實(shí)向項(xiàng)目經(jīng)理報(bào)告生產(chǎn)安全事故,并負(fù)責(zé)組織事故的調(diào)查。
第4篇 店鋪副經(jīng)理/店鋪主管——acne studios（深圳萬(wàn)象城）崗位職責(zé)描述崗位要求
職位描述：
e_perience:
management background
- at least 2 years of store managing e_perience for a high-end retail brand.
- been responsible for the daily sales， operations， and staff.
- worked independently to meet organizational needs.
e_perience
- at least 2 years of e_perience in managing and developing a team with 5 people or more.
- developed employees to a higher position.
people development
- e_perience of developing， train and foster the growth of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service
- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.
- developed staff from basic service level to a high level.
- worked with client books and how to drive traffic to the store.
analyzing
- e_perience of analyzing sales figures， kpi and take required actions.
- take actions when needed.
-worked with focus plans to improve the results and constant follow-ups.
business drive
- focusing on ensuring sales， service， and sales thru
skills:
1. sales-driven and result oriented focusing on ensuring sales， service， and sales thru， have the ability to see the weaker points and how to improve them.
2. organized and service minded. ability to work in a fast-paced environment with good detail orientation without losing focus on delivering top service.
3. fluent in english (able to communicate and understand information from the hq)
4. proficient in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time， answering emails in time， take actions required and always follow deadlines.
7. highly motivated， self-initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to the working schedule
9. effective communicator and listener - respect， help and support your team and coworkers.
10. detail oriented， organized in regards to store routines and operations and immaculate in regards to the merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. desire to develop the team and individuals - motivated in fostering the growth of people in order to meet long-term organizational needs.
3. open minded - open minded in all aspects and adaptive to change.
4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
5. passionate about acne as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search for information.
e_pectations:
1. drive store performance and always strive for the highest results
2. set， communicate and follow up on the company objectives
3. making sure the studio is reaching sales budget and goals
4. follow up on the acne checklist and take actions where needed
5. plan and e_ecute seasonal training (product， service， store operations)
6. follow up on set action plans with a team of sales associates and area manager
7. follow set seasonal planning provided by acne
8. ensure that the visual standard is following the acne guidelines
9. frequent communication with an update area manager when needed
10. inspire your team by developmental strategies both for the studio and individual level
11. ensure all team members have enough knowledge to provide the clients with e_cellent service
12. ensure all team members are working by 'the full treatment'
第5篇 店鋪副經(jīng)理/店鋪主管——thom browne（杭州大廈）崗位職責(zé)描述崗位要求
職位描述：
management background
- at least 2 years of store managing e_perience for a high-end retail brand.
- been responsible for the daily sales， operations， and staff.
- worked independently to meet organizational needs.
e_perience
- at least 2 years of e_perience in managing and developing a team with 5 people or more.
- developed employees to a higher position.
people development
- e_perience of developing， train and foster the growth of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service
- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.
- developed staff from basic service level to a high level.
- worked with client books and how to drive traffic to the store.
analyzing
- e_perience of analyzing sales figures， kpi and take required actions.
- take actions when needed.
-worked with focus plans to improve the results and constant follow-ups.
business drive
- focusing on ensuring sales， service， and sales thru
skills:
1. sales-driven and result oriented focusing on ensuring sales， service， and sales thru， have the ability to see the weaker points and how to improve them.
2. organized and service minded. ability to work in a fast-paced environment with good detail orientation without losing focus on delivering top service.
3. fluent in english (able to communicate and understand information from the hq)
4. proficient in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time， answering emails in time， take actions required and always follow deadlines.
7. highly motivated， self-initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to the working schedule
9. effective communicator and listener - respect， help and support your team and coworkers.
10. detail oriented， organized in regards to store routines and operations and immaculate in regards to the merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. desire to develop the team and individuals - motivated in fostering the growth of people in order to meet long-term organizational needs.
3. open minded - open minded in all aspects and adaptive to change.
4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
5. passionate about acne as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search for information.
e_pectations:
1. drive store performance and always strive for the highest results
2. set， communicate and follow up on the company objectives
3. making sure the studio is reaching sales budget and goals
4. follow up on the acne checklist and take actions where needed
5. plan and e_ecute seasonal training (product， service， store operations)
6. follow up on set action plans with a team of sales associates and area manager
7. follow set seasonal planning provided by acne
8. ensure that the visual standard is following the acne guidelines
9. frequent communication with an update area manager when needed
10. inspire your team by developmental strategies both for the studio and individual level
11. ensure all team members have enough knowledge to provide the clients with e_cellent service
12. ensure all team members are working by
第6篇 店鋪副經(jīng)理/店鋪主管——golden goose（北京skp）崗位職責(zé)描述崗位要求
職位描述：
日常營(yíng)運(yùn)：
1.通過(guò)指導(dǎo)和訓(xùn)練建立有能力而強(qiáng)大的團(tuán)隊(duì)， 建立團(tuán)隊(duì)精神及團(tuán)隊(duì)內(nèi)部溝通
2.負(fù)責(zé)每日店鋪營(yíng)運(yùn)以確保每日完成銷售指標(biāo)
3.組織店鋪晨會(huì)， 保持店鋪高度整潔
4.控制發(fā)票和滿足預(yù)算目標(biāo)，管理銷售收入和備用現(xiàn)金
5.向辦公室及零售經(jīng)理匯報(bào)費(fèi)用， 銷售報(bào)告及分析
6.維護(hù)店鋪陳列以確保商品的展示和品牌的形像
7.日常庫(kù)存管理
員工管理：
1.根據(jù)公司政策管理員工的表現(xiàn)
2.時(shí)常提供上崗培訓(xùn)和指導(dǎo)來(lái)發(fā)展和提高銷售人員的能力
銷售指標(biāo)：
1.管理， 指導(dǎo)和鼓舞員工完成銷售目標(biāo)
2.為銷售人員提供現(xiàn)場(chǎng)支持以便完成銷售目標(biāo)
客戶服務(wù)和發(fā)展：
1.處理員工投訴
2.發(fā)展和維護(hù)vip客戶
3.跟蹤和維護(hù)公司客戶信息數(shù)據(jù)
4.管理，指導(dǎo)和激發(fā)員工提供卓越的客戶服務(wù)以確保客戶滿意
職位要求：
1.五年以上店鋪經(jīng)理經(jīng)驗(yàn)
2.熟悉女裝時(shí)尚及奢侈品行業(yè)， 了解品牌及時(shí)尚趨勢(shì)的發(fā)展
3.具有良好的溝通技巧及人際關(guān)系
4.注重客戶服務(wù)和結(jié)果
5.積極主動(dòng)，注重形象及細(xì)節(jié)
第7篇 主管銷售副總經(jīng)理崗位職責(zé)任職要求
主管銷售副總經(jīng)理崗位職責(zé)
酒店副總經(jīng)理(主管市場(chǎng)銷售) 協(xié)助酒店總經(jīng)理管理酒店的營(yíng)運(yùn);
主要分管市場(chǎng)銷售部的運(yùn)作;
熟悉當(dāng)?shù)厥袌?chǎng)的情況，制定酒店經(jīng)營(yíng)計(jì)劃等 協(xié)助酒店總經(jīng)理管理酒店的營(yíng)運(yùn);
主要分管市場(chǎng)銷售部的運(yùn)作;
熟悉當(dāng)?shù)厥袌?chǎng)的情況，制定酒店經(jīng)營(yíng)計(jì)劃等
第8篇 副主管崗位職責(zé)
工藝副主管 諾斯貝爾化妝品股份有限公司 諾斯貝爾化妝品股份有限公司,諾斯貝爾,諾斯貝爾 工作內(nèi)容:
1、負(fù)責(zé)面膜車間的生產(chǎn)工藝管理工作;
2、組織工藝員對(duì)生產(chǎn)工藝進(jìn)行優(yōu)化及生產(chǎn)作業(yè)標(biāo)準(zhǔn)化;
3、負(fù)責(zé)車間的各項(xiàng)內(nèi)外審工作。
任職資格:
1、大專以上學(xué)歷,三年及以上日化、食品、藥品生產(chǎn)管理工作或相關(guān)崗位工作經(jīng)驗(yàn);
2、對(duì)iso、gmpc等質(zhì)量體系較熟悉;
3、有較好的動(dòng)手能力,質(zhì)量、成本意識(shí)。
第9篇 店鋪副經(jīng)理/店鋪主管——thom browne（南京德基）崗位職責(zé)描述崗位要求
職位描述：
1.協(xié)助經(jīng)理完成店鋪日常營(yíng)運(yùn)工作
2.完成銷售指標(biāo)
3.客戶關(guān)系管理
4.維護(hù)視覺(jué)成列與店鋪環(huán)境使其與品牌形象一致
5.處理客戶投訴與問(wèn)題
6.幫助銷售人員解決店鋪相關(guān)問(wèn)題
7.負(fù)責(zé)相關(guān)報(bào)告
8.制服管理
9.商品數(shù)量的控制及跟進(jìn)
崗位要求：
1.2年以上店鋪主管或資深銷售工作經(jīng)驗(yàn)
2.需有零售行業(yè)相關(guān)經(jīng)驗(yàn)
3.良好的溝通及人際關(guān)系
4.良好的客戶服務(wù)技巧
5.積極主動(dòng)， 注意細(xì)節(jié)
6.有一定的電腦知識(shí)
e_perience:
management background
- at least 2 years of store managing e_perience for a high end retail brand.
- been responsible for the daily sales， operations and staff.
- worked independently to meet organizational needs.
e_perience
- at least 2 years of e_perience of managing and developing a team with 5 people or more.
- developed employees to a higher position.
people development
- e_perience of develop， train and foster growth of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service
- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.
- developed staff from basic service level to high level.
- worked with client books and how to drive traffic to the store.
analyzing
- e_perience of analyzing sales figures， kpi and take required actions.
- take actions when needed.
-worked with focus plans to improve the results and constant follow ups.
business drive
- focusing on ensuring sales， service and sales thru
skills:
1. sales driven and result oriented focusing on ensuring sales， service and sales thru， have the ability to see the weaker points and how to improve them.
2. organized and service minded . ability to work in a fast-paced environment with good detail orientation without loosing focus on deliver top service.
3. fluent in english (able to communicate and understand information from thom browne)
4. proficient in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time， answering emails in time， take actions required and always follow deadlines.
7. highly motivated， self initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to working schedule
9. effective communicator and listener - respect， help and support your team and coworkers.
10. detail oriented， organized in regards to store routines and operations and immaculate in regards to merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. desire to develop the team and individuals - motivated in fostering growth of people in order to meet long-term organizational needs.
3. open minded - open minded in all aspects and adaptive to change.
4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
5. passionate about thom browne as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
1. drive store performance and always strive for highest results
2. set， communicate and follow up on the company objectives
3. making sure the studio is reaching sales budget and goals
4. follow up on the thom browne checklist and take actions where needed
5. plan and e_ecute seasonal training (product， service， store operations)
6. follow up on set action plans with team of sales associates and area manager
7. ensure that the studio is following the thom browne franchise manual
8. ensure that the visual standard are following the thom browne guidelines
9. frequent communication with and update area manager when needed
10. inspire your team by developmental strategies both for the studio and individual level
11. ensure all team members have enough knowledge to provide the clients with e_cellent service
12. ensure all team members are working by thom browne
第10篇 客服副主管崗位職責(zé)
客服副主管 無(wú)錫萬(wàn)達(dá)主題文化旅游管理有限公司 哈爾濱銘晟商業(yè)管理有限公司無(wú)錫第二分公司，銘晟崗位職責(zé):
1、制定完善客服工作制度和工作流程，涵括游客中心接待、問(wèn)詢、廣播、寄存物品、醫(yī)務(wù)室、迷童室、嬰兒車出租、導(dǎo)游、電瓶車、游客滿意度調(diào)查等。
2、組織員工進(jìn)行娛樂(lè)游客的活動(dòng)和表演。
3、游客投訴管理。
建立投訴檔案，追蹤投訴處理結(jié)果，統(tǒng)計(jì)相關(guān)數(shù)據(jù)并提供給上層領(lǐng)導(dǎo);負(fù)責(zé)和旅游投訴科接洽，進(jìn)行外部投訴處理。
4、游客受傷處理
游客受傷處理主要負(fù)責(zé)人;負(fù)責(zé)后續(xù)的安撫、賠償?shù)裙ぷ?檔案建立和數(shù)據(jù)統(tǒng)計(jì)分析。
5、閘口檢票管理
制定檢票相關(guān)流程，并監(jiān)督實(shí)施，確保檢票工作的效率。
6、客服組別的預(yù)算責(zé)任人、資產(chǎn)責(zé)任人。
第11篇 會(huì)計(jì)副主管崗位職責(zé)任職要求
會(huì)計(jì)副主管崗位職責(zé)
應(yīng)付會(huì)計(jì)副主管 深圳市奮達(dá)科技股份有限公司 深圳市奮達(dá)科技股份有限公司，奮達(dá) 1、全日制大專以上學(xué)歷;
2、有三年以上應(yīng)付副主管工作經(jīng)驗(yàn);
3、有在大型 以及上市公司財(cái)務(wù)工作經(jīng)驗(yàn)者優(yōu)先。
第12篇 主管工程的副總經(jīng)理崗位職責(zé)內(nèi)容
工程質(zhì)量管理
1.負(fù)責(zé)公f^]有關(guān)工程質(zhì)量方面的持續(xù)改進(jìn)工作。
2.負(fù)責(zé)對(duì)項(xiàng)目工程質(zhì)量管理工作的監(jiān)控。
3.負(fù)責(zé)對(duì)監(jiān)理公司質(zhì)量管理體系的監(jiān)控工作。
4.負(fù)責(zé)組織對(duì)重大工程質(zhì)量問(wèn)題或事故的調(diào)
第13篇 店鋪副經(jīng)理/店鋪主管——thom browne（深圳灣）崗位職責(zé)描述崗位要求
職位描述：
management background
- at least 2 years of store managing e_perience for a high-end retail brand.
- been responsible for the daily sales， operations， and staff.
- worked independently to meet organizational needs.
e_perience
- at least 2 years of e_perience in managing and developing a team with 5 people or more.
- developed employees to a higher position.
people development
- e_perience of developing， train and foster the growth of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service
- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.
- developed staff from basic service level to a high level.
- worked with client books and how to drive traffic to the store.
analyzing
- e_perience of analyzing sales figures， kpi and take required actions.
- take actions when needed.
-worked with focus plans to improve the results and constant follow-ups.
business drive
- focusing on ensuring sales， service， and sales thru
skills:
1. sales-driven and result oriented focusing on ensuring sales， service， and sales thru， have the ability to see the weaker points and how to improve them.
2. organized and service minded. ability to work in a fast-paced environment with good detail orientation without losing focus on delivering top service.
3. fluent in english (able to communicate and understand information from the hq)
4. proficient in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time， answering emails in time， take actions required and always follow deadlines.
7. highly motivated， self-initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to the working schedule
9. effective communicator and listener - respect， help and support your team and coworkers.
10. detail oriented， organized in regards to store routines and operations and immaculate in regards to the merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. desire to develop the team and individuals - motivated in fostering the growth of people in order to meet long-term organizational needs.
3. open minded - open minded in all aspects and adaptive to change.
4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
5. passionate about acne as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search for information.
e_pectations:
1. drive store performance and always strive for the highest results
2. set， communicate and follow up on the company objectives
3. making sure the studio is reaching sales budget and goals
4. follow up on the acne checklist and take actions where needed
5. plan and e_ecute seasonal training (product， service， store operations)
6. follow up on set action plans with a team of sales associates and area manager
7. follow set seasonal planning provided by acne
8. ensure that the visual standard is following the acne guidelines
9. frequent communication with an update area manager when needed
10. inspire your team by developmental strategies both for the studio and individual level
11. ensure all team members have enough knowledge to provide the clients with e_cellent service
12. ensure all team members are working by
第14篇 副總經(jīng)理主管工程崗位職責(zé)
城市公司副總經(jīng)理(主管工程) 崗位職責(zé):
(1)負(fù)責(zé)協(xié)調(diào)設(shè)計(jì)、施工、監(jiān)理三方的工作, 編制工程施工計(jì)劃書,并監(jiān)督協(xié)調(diào)施工過(guò)程,建立和諧的工作環(huán)境,確保項(xiàng)目開發(fā)計(jì)劃的有效實(shí)施;
(2)組織工程建設(shè)招標(biāo),牽頭編制招標(biāo)計(jì)劃,制定相應(yīng)的管理制度和管理辦法,并有效實(shí)施,保證工程進(jìn)度;
(3)負(fù)責(zé)組織、協(xié)調(diào)、跟蹤、推進(jìn)工程進(jìn)度,組織質(zhì)量檢查,確保項(xiàng)目的工期和質(zhì)量;
(4)負(fù)責(zé)項(xiàng)目的過(guò)程管理,簽署工程款撥付意見;
(5)配合集團(tuán)的工程相關(guān)業(yè)務(wù)工作, 執(zhí)行并檢查各項(xiàng)管理制度的落實(shí);
(6)負(fù)責(zé)工程竣工后,項(xiàng)目公司與物業(yè)公司的交接;
(7)協(xié)調(diào)配合工程結(jié)算工作, 配合物業(yè)公司組織施工單位的保修工作。
任職資格:
(1)工民建、工程管理或相關(guān)專業(yè)本科及以上學(xué)歷。
(2)10年以上工作經(jīng)驗(yàn), 其中5年以上中型以上房地產(chǎn)開發(fā)企業(yè)的工程總監(jiān)職位工作經(jīng)驗(yàn)。
(3)作為項(xiàng)目工程負(fù)責(zé)人全程地操作過(guò)至少兩個(gè)20萬(wàn)平米以上項(xiàng)目的工作經(jīng)驗(yàn),豐富的施工管理經(jīng)驗(yàn)。
(4)對(duì)房地產(chǎn)工程管理的各個(gè)環(huán)節(jié)有深刻的了解和獨(dú)到的見解;
(5)有較強(qiáng)的溝通、協(xié)調(diào)能力,會(huì)項(xiàng)目管理,有處理突發(fā)事件的應(yīng)變能力;
(6) 能接受異地派遣。 崗位職責(zé):
(1)負(fù)責(zé)協(xié)調(diào)設(shè)計(jì)、施工、監(jiān)理三方的工作, 編制工程施工計(jì)劃書,并監(jiān)督協(xié)調(diào)施工過(guò)程,建立和諧的工作環(huán)境,確保項(xiàng)目開發(fā)計(jì)劃的有效實(shí)施;
(2)組織工程建設(shè)招標(biāo),牽頭編制招標(biāo)計(jì)劃,制定相應(yīng)的管理制度和管理辦法,并有效實(shí)施,保證工程進(jìn)度;
(3)負(fù)責(zé)組織、協(xié)調(diào)、跟蹤、推進(jìn)工程進(jìn)度,組織質(zhì)量檢查,確保項(xiàng)目的工期和質(zhì)量;
(4)負(fù)責(zé)項(xiàng)目的過(guò)程管理,簽署工程款撥付意見;
(5)配合集團(tuán)的工程相關(guān)業(yè)務(wù)工作, 執(zhí)行并檢查各項(xiàng)管理制度的落實(shí);
(6)負(fù)責(zé)工程竣工后,項(xiàng)目公司與物業(yè)公司的交接;
(7)協(xié)調(diào)配合工程結(jié)算工作, 配合物業(yè)公司組織施工單位的保修工作。
任職資格:
(1)工民建、工程管理或相關(guān)專業(yè)本科及以上學(xué)歷。
(2)10年以上工作經(jīng)驗(yàn), 其中5年以上中型以上房地產(chǎn)開發(fā)企業(yè)的工程總監(jiān)職位工作經(jīng)驗(yàn)。
(3)作為項(xiàng)目工程負(fù)責(zé)人全程地操作過(guò)至少兩個(gè)20萬(wàn)平米以上項(xiàng)目的工作經(jīng)驗(yàn),豐富的施工管理經(jīng)驗(yàn)。
(4)對(duì)房地產(chǎn)工程管理的各個(gè)環(huán)節(jié)有深刻的了解和獨(dú)到的見解;
(5)有較強(qiáng)的溝通、協(xié)調(diào)能力,會(huì)項(xiàng)目管理,有處理突發(fā)事件的應(yīng)變能力;
(6) 能接受異地派遣。
第15篇 店鋪副經(jīng)理/店鋪主管——acne studios（南京德基）崗位職責(zé)描述崗位要求
職位描述：
e_perience:
management background
- at least 2 years of store managing e_perience for a high-end retail brand.
- been responsible for the daily sales， operations， and staff.
- worked independently to meet organizational needs.
e_perience
- at least 2 years of e_perience in managing and developing a team with 5 people or more.
- developed employees to a higher position.
people development
- e_perience of developing， train and foster the growth of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service
- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.
- developed staff from basic service level to a high level.
- worked with client books and how to drive traffic to the store.
analyzing
- e_perience of analyzing sales figures， kpi and take required actions.
- take actions when needed.
-worked with focus plans to improve the results and constant follow-ups.
business drive
- focusing on ensuring sales， service， and sales thru
skills:
1. sales-driven and result oriented focusing on ensuring sales， service， and sales thru， have the ability to see the weaker points and how to improve them.
2. organized and service minded. ability to work in a fast-paced environment with good detail orientation without losing focus on delivering top service.
3. fluent in english (able to communicate and understand information from the hq)
4. proficient in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time， answering emails in time， take actions required and always follow deadlines.
7. highly motivated， self-initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to the working schedule
9. effective communicator and listener - respect， help and support your team and coworkers.
10. detail oriented， organized in regards to store routines and operations and immaculate in regards to the merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. desire to develop the team and individuals - motivated in fostering the growth of people in order to meet long-term organizational needs.
3. open minded - open minded in all aspects and adaptive to change.
4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
5. passionate about acne as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search for information.
e_pectations:
1. drive store performance and always strive for the highest results
2. set， communicate and follow up on the company objectives
3. making sure the studio is reaching sales budget and goals
4. follow up on the acne checklist and take actions where needed
5. plan and e_ecute seasonal training (product， service， store operations)
6. follow up on set action plans with a team of sales associates and area manager
7. follow set seasonal planning provided by acne
8. ensure that the visual standard is following the acne guidelines
9. frequent communication with an update area manager when needed
10. inspire your team by developmental strategies both for the studio and individual level
11. ensure all team members have enough knowledge to provide the clients with e_cellent service
12. ensure all team members are working by 'the full treatment'
第16篇 主管副總經(jīng)理崗位職責(zé)
主管生產(chǎn)種植的副總經(jīng)理 中城銀信控股集團(tuán) 中城銀信控股集團(tuán)有限公司,中城銀信,中城銀信控股集團(tuán),中城銀信 職責(zé)描述:
1、負(fù)責(zé)農(nóng)業(yè)生產(chǎn)管理。目前主要以土豆種植為主,后期會(huì)有其他類型農(nóng)作物;
2、制定基地種植計(jì)劃并負(fù)責(zé)全過(guò)程實(shí)施。按照生產(chǎn)標(biāo)準(zhǔn),做好生產(chǎn)規(guī)劃,合理安排生產(chǎn)任務(wù),保證生產(chǎn)的正常運(yùn)作;
3、整合內(nèi)外部資源,對(duì)接農(nóng)業(yè)技術(shù)專家、科研院所,為公司種植業(yè)務(wù)、生產(chǎn)管理提供支持;
4、做好生產(chǎn)種植團(tuán)隊(duì)的培養(yǎng)和搭建。
任職要求:
1、農(nóng)業(yè)類專業(yè)畢業(yè),?？萍耙陨蠈W(xué)歷;
2、5年以上農(nóng)業(yè)種植、生產(chǎn)及管理工作背景,2年以上馬鈴薯領(lǐng)域工作經(jīng)歷;
2、熟悉馬鈴薯種植與管理工作,有訂單農(nóng)業(yè)經(jīng)驗(yàn);
3、吃苦耐勞,責(zé)任心強(qiáng),良好的項(xiàng)目協(xié)調(diào)、管理能力和團(tuán)隊(duì)協(xié)作精神。
