- 目錄
第1篇 奢侈品銷售顧問崗位職責任職要求
奢侈品銷售顧問崗位職責
工作職責:
· to carry out e_ceptional customer service according to the company standards. 按照公司標準為顧客提供高品質的服務。
· to handle any customer complaints according to ls asia policy & cag’s refund policy.按照公司流程處理客戶投訴。
· to have a complete understanding of the ls asia employee handbook, procedures and policies and to abide by these at all times.全面了解和掌握員工手冊內(nèi)容,公司流程及政策規(guī)定,并且堅持遵守。
· to carry out accurate cash register operations at all times and ensure that the correct procedures are applied for cash handling.進行精確的收銀操作,確?,F(xiàn)金流程的正確執(zhí)行。
· to ensure complete understanding of all products, brand guidelines including up-sell items, as well as any products on promotions.全面掌握所有產(chǎn)品知識,品牌定位,促銷產(chǎn)品,當季活動。
· to help maintaining a high merchandising standard as per vm / brand guidelines.協(xié)助維護店鋪始終保持高標準的產(chǎn)品陳列
· loss prevention – reduce the risk店鋪防損工作,包括損耗和盜竊
任職要求:
· 1 to 3 years of sales e_perience.1至4年銷售經(jīng)驗。
· strong sales and interpersonal relationship qualities.較強的銷售及人際交往能力。
· sound understanding of basic principles of customer service.較強的客戶服務意識。
· good communication skills and professional presentation.良好的溝通與表達技???鉉?⒒?脧????????????
奢侈品銷售顧問崗位
第2篇 奢侈品銷售顧問/導購崗位職責描述崗位要求
職位描述:
崗位職責:
工作地點:昆明長水機場
奢侈品品牌:salvatore ferragamo、bally、coach、mcm、emporio armani、montblanc、hugo boss、tommy hilfiger、ck jeans
主要工作內(nèi)容
· to carry out e_ceptional customer service according to the company standards. 按照公司標準為顧客提供高品質的服務。
· to handle any customer complaints according to ls asia policy & cag’s refund policy.按照公司流程處理客戶投訴。
· to have a complete understanding of the ls asia employee handbook, procedures and policies and to abide by these at all times.全面了解和掌握員工手冊內(nèi)容,公司流程及政策規(guī)定,并且堅持遵守。
· to carry out accurate cash register operations at all times and ensure that the correct procedures are applied for cash handling.進行精確的收銀操作,確保現(xiàn)金流程的正確執(zhí)行。
· to ensure complete understanding of all products, brand guidelines including up-sell items, as well as any products on promotions.全面掌握所有產(chǎn)品知識,品牌定位,促銷產(chǎn)品,當季活動。
· to help maintaining a high merchandising standard as per vm / brand guidelines.協(xié)助維護店鋪始終保持高標準的產(chǎn)品陳列
· loss prevention – reduce the risk店鋪防損工作,包括損耗和盜竊
職位要求:
· 1 to 3 years of sales e_perience.1至3年銷售經(jīng)驗。
· strong sales and interpersonal relationship qualities.較強的銷售及人際交往能力。
· sound understanding of basic principles of customer service.較強的客戶服務意識。
· good communication skills and professional presentation.良好的溝通與表達技巧。
· good listening skills and ability to advise customers on purchases.良好的傾聽及為客戶提供意見技巧
· second language is a plus.擁有英語或其他外語能力者優(yōu)先
第3篇 奢侈品銷售顧問崗位職責描述崗位要求
職位描述:
崗位職責:
· to carry out e_ceptional customer service according to the company standards. 按照公司標準為顧客提供高品質的服務。
· to handle any customer complaints according to ls asia policy & cag’s refund policy.按照公司流程處理客戶投訴。
· to have a complete understanding of the ls asia employee handbook, procedures and policies and to abide by these at all times.全面了解和掌握員工手冊內(nèi)容,公司流程及政策規(guī)定,并且堅持遵守。
· to carry out accurate cash register operations at all times and ensure that the correct procedures are applied for cash handling.進行精確的收銀操作,確?,F(xiàn)金流程的正確執(zhí)行。
· to ensure complete understanding of all products, brand guidelines including up-sell items, as well as any products on promotions.全面掌握所有產(chǎn)品知識,品牌定位,促銷產(chǎn)品,當季活動。
· to help maintaining a high merchandising standard as per vm / brand guidelines.協(xié)助維護店鋪始終保持高標準的產(chǎn)品陳列
· loss prevention – reduce the risk店鋪防損工作,包括損耗和盜竊
職位要求:
· 1 to 3 years of sales e_perience.1至4年銷售經(jīng)驗。
· strong sales and interpersonal relationship qualities.較強的銷售及人際交往能力。
· sound understanding of basic principles of customer service.較強的客戶服務意識。
· good communication skills and professional presentation.良好的溝通與表達技???鉉?⒒?脧????????????
第4篇 奢侈品銷售顧問崗位職責
奢侈品銷售顧問 1- 完成店長下達的銷售及非銷售目標
2- 在日常工作中為客戶提供良好的(符合旗艦店零售服務標準的)服務,以維護良好的品牌形象
3-建立和維護良好的客戶關系,使用專業(yè)的方式和技巧向客戶傳達品牌的知識和信息
4-清楚和完整地記錄銷售信息,并保管好店鋪內(nèi)的所有產(chǎn)品
要求:
1-三年以上奢侈品零售銷售經(jīng)驗,
2-專業(yè)的職業(yè)形象,學習能力強;
3- 良好的銷售技巧和客戶服務意識;
4-成熟穩(wěn)重,誠實守信,注重團隊合作。 1- 完成店長下達的銷售及非銷售目標
2- 在日常工作中為客戶提供良好的(符合旗艦店零售服務標準的)服務,以維護良好的品牌形象
3-建立和維護良好的客戶關系,使用專業(yè)的方式和技巧向客戶傳達品牌的知識和信息
4-清楚和完整地記錄銷售信息,并保管好店鋪內(nèi)的所有產(chǎn)品
要求:
1-三年以上奢侈品零售銷售經(jīng)驗,
2-專業(yè)的職業(yè)形象,學習能力強;
3- 良好的銷售技巧和客戶服務意識;
4-成熟穩(wěn)重,誠實守信,注重團隊合作。